Free cancellation is possible in many cases, apart from non-refundable bookings. You will be able to cancel your booking in Jamaica without a fine up to 24 hours before check-in. There are options with the possibility of free cancellation on the day of check-in 1 hour before the check-in time.
Cancellation penalties are common if you booked a room at a big discount or during high season. To avoid problems when booking, please read the cancellation policy by clicking the "Cancellation Policy" button.
Room rates vary by season, but often some hotels in Jamaica offer booking discounts in May 2024. To get acquainted with special offers, use the search on our website, hotels offering a discount will have a special mark in the results.
Is the accommodation cost indicated for the whole room or for 1 person?
The accommodation cost is indicated for the room as a whole, taking into account the number of people that was indicated during the search. For example, if during the search 3 people were indicated, then its results will display the cost of the whole triple room, if 1 person was indicated, then in the results you will see the price of a single room. Please note that search results do not include additional services (SPA treatments, extra bed, pet, etc.). To order any additional service, it is better to personally contact the hotel and clarify its availability and cost.
Do I need a deposit upon check-in?
The deposit in the hotels in Jamaica is rarely charged. This is the prerogative of the apartments, where, upon check-in, the amount is frozen on the guest's bank card in case of compensation for damaged property or if 100% payment has not been made for the room.
What is included in the booking price?
The accommodation price includes all services listed on the booking website. You need to click on the name of the room to view their list. In many hotels breakfast, basic taxes, additional tourist taxes are included in the price. All this can be seen by clicking on the "Terms" button, and this information is also duplicated in the booking confirmation, which is sent to your e-mail after placing an order.
Why is your room rate lower than on the official website of the hotel?
Hotelhunter is a hotel aggregator. We find and compare prices in all booking systems at once, including with the official price on the hotel's website. And first we show you the most attractive discount offer. Through our system you can save up to 70% on hotel bookings in Jamaica.
A non-refundable rate is a rate in which a room is booked at the lowest price, but a prepayment is required, which is not refundable in case of cancellation.
Arriving at the hotel, the guest must show the administrator a passport, a document confirming the booking and a bank card.
Why are 5 star hotels in Jamaica different in quality?
The hotel standard, issued in 1989, regulates the procedure for assigning stars to hotels. In those years, at the session of the World Tourism Organization, documents were adopted containing items that today are no longer "luxury" features. That is why a five-star hotel can sometimes match the quality of service to hotels with fewer stars. Also the star status in Jamaica is assigned by the Ministry of Tourism, based on national standards.
How long does the hotel wait for the guest after checkout time?
In most hotels of Jamaica, guests are expected until midnight of the day of arrival, unless the exact time of arrival was specified when booking
Is it possible to book several rooms using my name?
No, only 1 room can be booked for 1 person. When ordering several rooms, you must specify the data of those people who will live there.
What is the difference between a luxe and a suite?
The main differences between these two types of rooms are the size of the room, decoration and layout. When choosing accommodation options on our website, you can find the photos and detailed descriptions of all room categories.
Most common hotel room categories
Accommodation types are as follows:
Single - a single room, or accommodation for one person in a double room.
Double - a double room that offers one double bed.
Twin - a double room, but with two single beds.
Triple - a triple room in which there are either three single beds or one double one combined with one single. Unlike the DBL + EXB accommodation, there's a stationary third sleeping accommodation
Duplex is a room with two floors.
De luxe is a room with luxurious furnishings and interior.
Suite - a room with two high comfort rooms.
Junior Suite - a semi-luxe with improved layout.
Senior Suite - a suite that includes a bedroom and a living room.
Executive Suite - a room with two bedrooms.
Can the guest choose the floor on their own?
No, the booking systems do not have an option to select the floor in the hotel. The floor can be indicated in the wishes or notes to the request or by contacting the hotel directly and specifying the possibility of obtaining a room on the desired floor. If you are traveling out of season, when the demand for rooms is moderate, hotels meet the wishes of customers.
How do I book a room with Hotelhunter?
First of all, you need to indicate the city in which you want to book the hotel, as well as the check-in and check-out dates, the number of guests. The service will display current offers with a price indication. From the list of hotels that appears, you will need to choose the appropriate option. After selecting it, the system will redirect you to the booking site with the best price in Jamaica. There you will need to select the type of room and fill in all the details to make a reservation. Typically, customers are redirected to the following portals: Hotels, Agoda, Booking, Expedia, etc.