Do I need to leave a deposit if the room has already been paid for?
The deposit in the hotels in Lebanon is rarely charged. This is the prerogative of the apartments, where, upon check-in, the amount is frozen on the guest's bank card in case of compensation for damaged property or if 100% payment has not been made for the room.
How do I book a room with Hotelhunter?
First of all, you need to indicate the city in which you want to book the hotel, as well as the check-in and check-out dates, the number of guests. The service will display current offers with a price indication. From the list of hotels that appears, you will need to choose the appropriate option. After selecting it, the system will redirect you to the booking site with the best price in Lebanon. There you will need to select the type of room and fill in all the details to make a reservation. Typically, customers are redirected to the following portals: Hotels, Agoda, Booking, Expedia, etc.
Is it possible to choose a floor?
No, the booking systems do not have an option to select the floor in the hotel. The floor can be indicated in the wishes or notes to the request or by contacting the hotel directly and specifying the possibility of obtaining a room on the desired floor. If you are traveling out of season, when the demand for rooms is moderate, hotels meet the wishes of customers.
What is a non-refundable rate?
A non-refundable rate is a rate in which a room is booked at the lowest price, but a prepayment is required, which is not refundable in case of cancellation.
What is included in the accommodation cost?
The room rate includes accommodation and services listed in the room category. When booking online, you can view the list by clicking on the name of the room. The Conditions column indicates whether breakfast rates, taxes and fees set by the government or the municipality in Lebanon are included. By the way, this information will be indicated in your confirmation email (voucher).
What documents do I need to present upon check-in?
Upon arrival at the hotel, all guests must present their passport to the administrator. In some cases, a credit card may be required.
Is it possible to book several rooms using my name?
Only one room can be booked per name. If you need to book several rooms, then in this case you will need to indicate in the application the full names of those people who will live there.
Why is the price per room lower when booking on your website than on the official website of the hotel?
Hotelhunter is a hotel aggregator. We find and compare prices in all booking systems at once, including with the official price on the hotel's website. And first we show you the most attractive discount offer. Through our system you can save up to 70% on hotel bookings in Lebanon.
We always try to find the right conditions for our clients. In almost all cases, you can cancel your booking for free one day before check-in time. In addition, there are additional offers that allow you to cancel your booking one hour before the check-in time.
There are situations when customers book rooms for the dates they need at a big discount. In this case, cancellation may be charged and you will have to pay a fine
When the high season in Lebanon starts, the rooms are being "bought up" faster. Hotels tend to tighten conditions to minimize cancellation We recommend that you review the cancellation policy before booking your accommodation during high-demand periods. All information is presented in the section "Cancellation Policy".
How to save on hotel accommodation?
Prices are determined by seasonal demand. But many hotels in Lebanon offer booking discounts in May 2024. To find out about current special offers - use the search on our website, hotels with a discount will be indicated with a special mark in the results.
What is the difference between a Deluxe room and a Junior Suite?
The suite is more expensive, as it has a larger area and a more convenient layout, but each hotel may have additional nuances.
Can I check in (check out) from the hotel earlier / later than the set time?
If the hotel has low occupancy, "late checkout" is possible. At some hotels in Lebanon, it is free until 14:00. Sometimes for an additional payment of 20-50% of the daily rate. The size of the amount and the possibility of providing a late checkout should be clarified in advance with the administrator.
Early check-in is also possible under similar conditions.
Is the accommodation cost indicated for the whole room or for 1 person?
The accommodation cost is indicated for the room as a whole, taking into account the number of people that was indicated during the search. For example, if during the search 3 people were indicated, then its results will display the cost of the whole triple room, if 1 person was indicated, then in the results you will see the price of a single room. Please note that search results do not include additional services (SPA treatments, extra bed, pet, etc.). To order any additional service, it is better to personally contact the hotel and clarify its availability and cost.
What are the types of accommodation and what do they stand for?
Single (SGL) - single room or single accommodation in a double room.
Double (DBL) - double room with one double bed.
Twin (TWN) - double room with two separate beds.
Triple (TRPL) - a room with three fixed beds (3 single beds or 1 double + 1 single bed).
DBL + EXB - a double room with one double bed and a third extra bed.
Duplex is a two-story room.
De luxe is a room with enhanced comfort.
Suite is a two-room suite of superior comfort.
Junior Suite - a superior room.
Senior Suite - a 2-room (bedroom + living room) superior suite.
Executive Suite - a suite with two bedrooms.
King Suite - 2 bedrooms, living room and meeting room.
Why are 5 star hotels in Lebanon different in quality?
The hotel standard, issued in 1989, regulates the procedure for assigning stars to hotels. In those years, at the session of the World Tourism Organization, documents were adopted containing items that today are no longer "luxury" features. That is why a five-star hotel can sometimes match the quality of service to hotels with fewer stars. Also the star status in Lebanon is assigned by the Ministry of Tourism, based on national standards.