What is included in the accommodation cost?
The price for the room includes all the services that are listed on the booking site. To read them, you need to click on the room name. Breakfast and basic taxes are often included. All this is visible when you click on the "Conditions" button. The information will be duplicated upon confirmation of the booking and will come to you by email.
Also, in some cities in Senegal there is an additional tourist tax, which is, on average, 0.5-1.5 euros per person for each day of stay.
Most common hotel room categories
Single (SGL) - single room or single accommodation in a double room.
Double (DBL) - double room with one double bed.
Twin (TWN) - double room with two separate beds.
Triple (TRPL) - a room with three fixed beds (3 single beds or 1 double + 1 single bed).
DBL + EXB - a double room with one double bed and a third extra bed.
Duplex is a two-story room.
De luxe is a room with enhanced comfort.
Suite is a two-room suite of superior comfort.
Junior Suite - a superior room.
Senior Suite - a 2-room (bedroom + living room) superior suite.
Executive Suite - a suite with two bedrooms.
King Suite - 2 bedrooms, living room and meeting room.
What is a non-refundable rate?
A cheap, non-refundable rate is often offered when booking. It can be used by making a 100% prepayment, but it cannot be canceled and the moneyis not refunded if you change your mind or have to cancel the trip, for example, due to restrictions imposed due to the epidemic in Senegal.
Can I book 2 rooms at once?
No, only 1 room can be booked for 1 person. When ordering several rooms, you must specify the data of those people who will live there.
How long does the hotel wait for the guest after checkout time?
It all depends on the hotel you have chosen. Each hotel has its own conditions of check-in, therefore, before making a payment, we recommend that you familiarize yourself with them in detail.
Most hotels will wait for you until 00:00 on the day of arrival, if you have not indicated the exact time of arrival when booking.
How to save on hotel accommodation?
The cost of rooms in hotels is directly dependent on the seasonal demand. However, many hotels in Senegal may offer booking discounts in May 2024. Use the search on our website to see the current discounts and special offers. Discount hotels will be marked with a special sign in the search results.
Free cancellation is possible in many cases, apart from non-refundable bookings. You will be able to cancel your booking in Senegal without a fine up to 24 hours before check-in. There are options with the possibility of free cancellation on the day of check-in 1 hour before the check-in time.
Cancellation penalties are common if you booked a room at a big discount or during high season. To avoid problems when booking, please read the cancellation policy by clicking the "Cancellation Policy" button.
What is the difference between a Luxe room and a Suite?
The main differences between these two types of rooms are the size of the room, decoration and layout. When choosing accommodation options on our website, you can find the photos and detailed descriptions of all room categories.
Is it possible to choose a floor by yourself?
No, the booking systems do not have an option to select the floor in the hotel. The floor can be indicated in the wishes or notes to the request or by contacting the hotel directly and specifying the possibility of obtaining a room on the desired floor. If you are traveling out of season, when the demand for rooms is moderate, hotels meet the wishes of customers.
What documents are required upon check-in?
Upon arrival at the hotel, all guests must present their passport to the administrator. In some cases, a credit card may be required.
How do I book a hotel with Hotelhunter?
First of all, the user needs to indicate the city of residence and choose convenient dates for visiting. The site will display the current options. A list of hotels will appear on the screen, next to which the cost of booking for each hotel will be indicated. When you select the appropriate option, the system will redirect you to the booking site with the best price in Senegal. Further work will take place on it. Typically, customers are redirected to the following portals: Booking, Expedia, Hotels, etc.
Do I need to leave a deposit if the room has already been paid for?
The requirement to leave a deposit is rare. If the guest plans to live in the apartment, then he may be required to provide a security deposit.
Many hotels in Senegal has another practice - the administration "freezes" a certain amount on the guest's credit card, which is returned after the check-out. This is necessary to compensate in the event that the client damaged the furniture or tried to move out without paying for additional services (SPA procedures, dinner at a restaurant, etc.)
Is the price per room or per person on your website?
On our website, prices in Senegal are indicated for the whole room. The cost for a double room means the accommodation cost for two people, the price for a single room means the cost of accommodation for one person. If you intend to request an extra bed in the room - for example, when traveling with a child - you need to check the availability and cost of an extra baby bed. In order to avoid misunderstandings, it is better to clarify the information by contacting the hotel.
Late check out and early check in
This is possible if the hotel is not 100% full. Conditions should be checked with the hotel itself. This service is often paid.
Why are 5 star hotels in Senegal different in quality?
Because the procedure for assigning stars to hotels is regulated by the hotel standard, issued back in 1989. Since then, the standard of living has increased greatly and those points of this standard that in the past could be classified as luxury are no longer so today. For this reason, a 5 * hotel can sometimes match the quality of service to hotels with fewer stars. Also, in a number of countries, the Ministry of Tourism can assign the star status based on national standards.