How to save on hotel accommodation?
Room rates vary by season, but often some hotels in Uganda offer booking discounts in May 2024. To get acquainted with special offers, use the search on our website, hotels offering a discount will have a special mark in the results.
Do I need a deposit upon check-in?
The requirement to leave a deposit is rare. If the guest plans to live in the apartment, then he may be required to provide a security deposit.
Many hotels in Uganda has another practice - the administration "freezes" a certain amount on the guest's credit card, which is returned after the check-out. This is necessary to compensate in the event that the client damaged the furniture or tried to move out without paying for additional services (SPA procedures, dinner at a restaurant, etc.)
Is it possible to choose a floor?
In most cases, the guest cannot independently choose the floor, but at the same time he can indicate his wishes in the booking request or say them by contacting the hotel directly (by phone or e-mail). In cases where the demand for room stock is low, hotels can take into account the wishes of customers.
What are the types of accommodation and what do they stand for?
Single (SGL) - single room or single accommodation in a double room.
Double (DBL) - double room with one double bed.
Twin (TWN) - double room with two separate beds.
Triple (TRPL) - a room with three fixed beds (3 single beds or 1 double + 1 single bed).
DBL + EXB - a double room with one double bed and a third extra bed.
Duplex is a two-story room.
De luxe is a room with enhanced comfort.
Suite is a two-room suite of superior comfort.
Junior Suite - a superior room.
Senior Suite - a 2-room (bedroom + living room) superior suite.
Executive Suite - a suite with two bedrooms.
King Suite - 2 bedrooms, living room and meeting room.
How do I book a hotel with Hotelhunter?
In the window that opens, fill in the search parameters: country, city, dates and other wishes. The Hotelhunter service will give you relevant offers with an indication of the cost, from which you will choose what suits you.
Hotelhunter will redirect you to the booking site that gives the offer you are interested in Uganda: Booking, Agoda, Expedia, etc. To complete your booking follow the further instructions on the website.
Is the price indicated for one person or for the whole room?
On our site, the accommodation cost in Uganda is indicated for the room as a whole, taking into account the number of people that you specified during the search. Also, please note that the search results do not include additional services - for example, such as accommodation with a pet, provision of an extra bed, SPA procedures, etc.
What documents are required upon check-in?
Arriving at the hotel, the guest must show the administrator a passport, a document confirming the booking and a bank card.
What is the difference between a Deluxe room and a Junior Suite?
The size of the room is the main difference, the suite will be larger. The layout and decoration will also be different for the suite and for the suite. On our website you can find a detailed description and photos of all categories of rooms when choosing an accommodation option.
What is included in the accommodation cost?
The price for the room includes all the services that are listed on the booking site. To read them, you need to click on the room name. Breakfast and basic taxes are often included. All this is visible when you click on the "Conditions" button. The information will be duplicated upon confirmation of the booking and will come to you by email.
Also, in some cities in Uganda there is an additional tourist tax, which is, on average, 0.5-1.5 euros per person for each day of stay.
Why is your room rate lower than on the official website of the hotel?
The search takes into account promotional and discount offers and displays the final amount, while the official sites offer the base price. Therefore, in search and booking systems, the price may be lower than on the official website of the hotel.
How long does the hotel wait for the guest after checkout time?
In most hotels of Uganda, guests are expected until midnight of the day of arrival, unless the exact time of arrival was specified when booking
Early check-in or late check-out.
Late check-out and early check-in are possible when the hotel is not 100% full. Sometimes they can be provided free of charge, but in most cases there will be an additional fee. The conditions and the possibility of providing an early check-in or a late check-out should be found out in advance from the hotel administrator.
Why are 5 star hotels different in different countries?
Because the procedure for assigning stars to hotels is regulated by the hotel standard, issued back in 1989. Since then, the standard of living has increased greatly and those points of this standard that in the past could be classified as luxury are no longer so today. For this reason, a 5 * hotel can sometimes match the quality of service to hotels with fewer stars. Also, in a number of countries, the Ministry of Tourism can assign the star status based on national standards.
Can I book 2 rooms at once?
The client will be able to book only one room for one name. If there is a need to book several rooms, then the application indicates the names of those people who will live there.
What is a non-refundable rate?
A non-refundable rate is a rate that is booked at a low cost and prepaid. In case of refusal to check in, the prepayment is not refundable.