In most cases, you can cancel your booking for free up to 24 hours before check-in time. In addition, there are special offers that allow you to cancel your booking one hour before the check-in time.
Cancellation charges may apply if rooms are booked at a deep discount. Sometimes you can meet completely non-refundable rates.
During the high season in Berlin, rooms are being sold out faster and hotels typically tighten up booking conditions to reduce cancellations. For this reason, we advise you to read the cancellation policy carefully before proceeding with your booking during the high season. All the information you need is in the "Cancellation Policy" section.
What is a non-refundable rate?
A non-refundable rate is a rate in which a room is booked at the lowest price, but a prepayment is required, which is not refundable in case of cancellation.
Why is your room rate lower than on the official website of the hotel?
Hotelhunter is a hotel aggregator. We find and compare prices in all booking systems at once, including with the official price on the hotel's website. And first we show you the most attractive discount offer. Through our system you can save up to 70% on hotel bookings in Berlin.
What is the difference between a luxe and a suite?
The luxe is more expensive, as it has a larger area and a more convenient layout, but each hotel may have additional nuances.
Do I need to leave a deposit if the room has already been paid for?
The deposit in the hotels in Berlin is rarely charged. This is the prerogative of the apartments, where, upon check-in, the amount is frozen on the guest's bank card in case of compensation for damaged property or if 100% payment has not been made for the room.
Is the accommodation cost indicated for the whole room or for 1 person?
On our website, prices for hotels in Berlin are indicated for the whole room. The cost for a double room means the accommodation cost for two people, the price for a single room means the accommodation cost for one person. If you intend to request an extra bed in the room - for example, when traveling with a child - you need to check the availability and cost of an extra baby bed. In order to avoid misunderstandings, it is better to clarify the information by contacting the hotel.
How to book a hotel in Berlin with Hotelhunter?
First of all, you need to indicate the city in which you want to book the hotel, as well as the check-in and check-out dates, the number of guests. The service will display current offers with a price indication. From the list of hotels that appears, you will need to choose the appropriate option. After selecting it, the system will redirect you to the booking site with the best price in Berlin. There you will need to select the type of room and fill in all the details to make a reservation. Typically, customers are redirected to the following portals: Hotels, Agoda, Booking, Expedia, etc.
Early check-in or late check-out.
Late check-out and early check-in are possible when the hotel is not 100% full. Sometimes they can be provided free of charge, but in most cases there will be an additional fee. The conditions and the possibility of providing an early check-in or a late check-out should be found out in advance from the hotel administrator.
What is included in the booking price?
The price for the room includes all the services that are listed on the booking site. To read them, you need to click on the room name. Breakfast and basic taxes are often included. All this is visible when you click on the "Conditions" button. The information will be duplicated upon confirmation of the booking and will come to you by email.
Also, in some cities there is an additional tourist tax, which is, on average, 0.5-1.5 euros per person for each day of stay.
Is it possible to book several rooms using my name?
No, only 1 room can be booked for 1 person. When ordering several rooms, you must specify the data of those people who will live there.
How to save money on a hotel?
The cost of rooms in hotels is directly dependent on the seasonal demand. However, many hotels in Berlin may offer booking discounts in May 2024. Use the search on our website to see the current discounts and special offers. Discount hotels will be marked with a special sign in the search results.
What documents do you need to have with you upon check-in?
It is required to present a passport or other identity document, confirmation of booking or payment for the room. For minors, a birth certificate is required.
What are the types of accommodation and what do they stand for?
Accommodation types are as follows:
Single - a single room, or accommodation for one person in a double room.
Double - a double room that offers one double bed.
Twin - a double room, but with two single beds.
Triple - a triple room in which there are either three single beds or one double one combined with one single. Unlike the DBL + EXB accommodation, there's a stationary third sleeping accommodation
Duplex is a room with two floors.
De luxe is a room with luxurious furnishings and interior.
Suite - a room with two high comfort rooms.
Junior Suite - a semi-luxe with improved layout.
Senior Suite - a suite that includes a bedroom and a living room.
Executive Suite - a room with two bedrooms.
Is it possible to choose a floor?
In most cases, the guest cannot independently choose the floor, but at the same time he can indicate his wishes in the booking request or say them by contacting the hotel directly (by phone or e-mail). In cases where the demand for room stock is low, hotels can take into account the wishes of customers.