Hotels in Heidelberg

No, the booking systems do not have an option to select the floor in the hotel. The floor can be indicated in the wishes or notes to the request or by contacting the hotel directly and specifying the possibility of obtaining a room on the desired floor. If you are traveling out of season, when the demand for rooms is moderate, hotels meet the wishes of customers.

In most cases, you can cancel your booking for free up to 24 hours before check-in time. In addition, there are special offers that allow you to cancel your booking one hour before the check-in time. Cancellation charges may apply if rooms are booked at a deep discount. Sometimes you can meet completely non-refundable rates. During the high season in Heidelberg, rooms are being sold out faster and hotels typically tighten up booking conditions to reduce cancellations. For this reason, we advise you to read the cancellation policy carefully before proceeding with your booking during the high season. All the information you need is in the "Cancellation Policy" section.

The requirement to leave a deposit is rare. If the guest plans to live in the apartment, then he may be required to provide a security deposit. Many hotels in Heidelberg have another practice - the administration "freezes" a certain amount on the guest's credit card, which is returned after the check-out. This is necessary to compensate in the event that the client damaged the furniture or tried to move out without paying for additional services (SPA procedures, dinner at a restaurant, etc.)

A non-refundable rate is a rate that is booked at a low cost and prepaid. In case of refusal to check in, the prepayment is not refundable.

The price for the room includes all the services that are listed on the booking site. To read them, you need to click on the room name. Breakfast and basic taxes are often included. All this is visible when you click on the "Conditions" button. The information will be duplicated upon confirmation of the booking and will come to you by email. Also, in some cities there is an additional tourist tax, which is, on average, 0.5-1.5 euros per person for each day of stay.

Room rates vary by season, but often some hotels in Heidelberg offer booking discounts in May 2024. To get acquainted with special offers, use the search on our website, hotels offering a discount will have a special mark in the results.

Only one room can be booked per name. If you need to make a reservation for several rooms, then in this case you will need to indicate in the application the full names of those people who will live there.

The search takes into account promotional and discount offers and displays the final amount, while the official sites offer the base price. Therefore, in search and booking systems, the price may be lower than on the official website of the hotel.

Arriving at the hotel, the guest must show the administrator a passport, a document confirming the booking and a bank card.

The most common room categories are: Single (SGL) - a single room or accommodation for one person in a double room. Double (DBL) - a double room with one bed (double). Twin (TWN) - a double room with two beds (2 single beds). Triple (TRPL) - a triple room (3 single beds or 1 double bed and 1 single). DBL + EXB (Extra bed) - triple accommodation (1 double or 2 single beds plus one extra single bed). Duplex is a two-level room. De luxe - a superior room. Differs from standard rooms in large size, improved furnishings, view from the window. Junior Suite - a one-room suite with a fenced-off sleeping place of superior comfort. It differs from De luxe in larger area and more luxurious furnishings. Suite - a two-room superior room. Senior Suite - a two-room or three-room suite (living room + 1 or 2 bedrooms) superior room (superior suite). It may differ from the Suite in larger area, additional services and equipment Executive Suite - a suite with two or more bedrooms. May differ from Senior Suite in larger area, additional services and equipment. King Suite - 2 bedrooms, a living room, a meeting room or a work room.

The accommodation cost is indicated for the room as a whole, taking into account the number of people that was indicated during the search. For example, if during the search 3 people were indicated, then its results will display the cost of the whole triple room, if 1 person was indicated, then in the results you will see the price of a single room. Please note that search results do not include additional services (SPA treatments, extra bed, pet, etc.). To order any additional service, it is better to personally contact the hotel and clarify its availability and cost.

The main differences between these two types of rooms are the size of the room, decoration and layout. When choosing accommodation options on our website, you can see the photos and detailed descriptions of all room categories.

This is possible if the hotel is not 100% full. Conditions should be checked with the hotel itself. This service is often paid.

First of all, you need to indicate the city in which you want to book the hotel, as well as the check-in and check-out dates, the number of guests. The service will display current offers with a price indication. From the list of hotels that appears, you will need to choose the appropriate option. After selecting it, the system will redirect you to the booking site with the best price in Heidelberg. There you will need to select the type of room and fill in all the details to make a reservation. Typically, customers are redirected to the following portals: Hotels, Agoda, Booking, Expedia, etc.