Overview

Hotel rating

8.7
Very well
324 reviews
  • Superb landscapes
  • Quick registration
  • Great bar

In terms of cleanliness, cleaning, and hospitality, the Ascott Waterplace Surabaya provides a reasonable level of service and a comfortable stay, meeting all guests' standards. All public spaces are well-kept and spacious. The staff is courteous and attentive.

Rooms: there are comfortable rooms available with all of the necessities. Visitors can expect comfortable furniture and clean linens. In the toilets, there is a shower or a bath. The hygiene kit comes with two towels and toiletries for each customer.

Restaurant:
There is a restaurant on the hotel territory. The restaurant menu includes a wide range of quality dishes. The daily breakfast buffet is nutritious and varied.

Location: The central location of Ascott Waterplace Surabaya allows for quick access to attractions, dining, and entertainment.

Checkin and checkout: Check-in is at 14:00 and check-out is at 12:00. For a charge, early check-in and late check-out are available.

Guest Rating: The high ratings offered by guests represent their satisfaction: food - 7.9 points, rooms - 8.6 points. We happily invite everyone to enjoy a fun stay at a fair cost.

Special offer: Guests who reserve hotel rooms on Hotelhunter during the summer of 2024 will save up to 20% on their accommodation. Holidays are exempt from the offer

  • Best Price Guaranteed
  • No booking fee
  • Instant confirmation
  • Free internet (Wi-Fi)
  • Good location

Services

Are common
Room Service, Restaurant, Air Conditioned, Cable / Satellite TV, Microwave, TV, DVD Player, Kids Club
Entertainment and recreation
Fitness Room/Gym, Swimming pool, Sauna, Playground, Child Pool, Pool Outdoor
Services
Business Center, Concierge, Elevator / Lift, 24-Hour Reception, Dry Cleaning, Multilingual Staff, Safe-Deposit Box, Meeting Rooms, Luggage Storage, Express Check-In/Check-Out, Self Laundry
Parking
Guarded parking
Check-in
From 2:00 PM
Departure
Before 11:00 AM
To show on the map

Reviews of tourists

Ascott Waterplace Surabaya

8.7
Very well
324 reviews
Overall rating
  • Purity
    8.7
  • Food
    7.9
  • Equipment
    8.7
  • Location
    8.7
  • Rooms
    8.6
  • Service
    8.6
Who's stopping here?
  • Solitary tourists
  • Couples
  • Families
  • Business travelers
  • Groups

FAQ

Is a late checkout possible?

Yes, you can request a late check-out from the receptionist the day before check-out.

What are the cancellation conditions?

Cancellation policies vary depending on the rate you selected when booking. Be sure to read the cancellation policy before paying.

How do I get a discount on accommodation?

Fill in the desired dates in order to find out about the availability of special offers and discounts in Ascott Waterplace Surabaya.

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