Overview

Hotel rating

7.1
Good
348 reviews
  • Superb landscapes
  • Quick registration
  • Great bar

The exquisitely designed Surabaya Suites Hotel offers an exceptional level of comfort with personalized service, an extensive range of services and a superb location. Has its own gym, SPA, pool, restaurant, parking. All of the rooms have air conditioning. The staff is fluent in several languages ​​(English is mandatory) and will assist you in navigating the attractions, cafes, restaurants, and cultural institutions.

Rooms:
The hotel has Deluxe rooms, Suites & Junior Suites. New furniture, spacious beds, orthopedic mattresses, slippers, bathroom with hairdryer, bathrobe and branded cosmetics. Also in the room there is satellite TV, a mini fridge and a mini bar. All rooms have a free safe.

Restaurant, bar:
The on-site restaurant is popular with guests. It offers a full breakfast with a wide selection of dishes and pastries. Here you can dine on delicious fresh produce. After dinner, guests can relax in the comfortable lounge bar with exotic cocktails. You can also chill out in the lobby bar, which is open until 1 am.

Location:
The location of Surabaya Suites provides easy access to cultural attractions, dining and entertainment. You can easily get to any popular tourist place in Surabaya by taxi, which will be called for you at the reception.

Parking:
Guests arriving by car can count on a guarded parking lot. As the number of parking spaces is limited, it is recommended to reserve them in advance when booking or by phone.

Internet:
Complimentary high-speed Wi-Fi is available in all hotel rooms and communal spaces.

SPA:
A luxurious spa with a full range of health and beauty treatments will help you unwind after walks and exploring local attractions. Working out in the free fully equipped fitness center will fill you with energy and positive mood.

Checkin and checkout:
Standard Time check-in at the Surabaya Suites hotel - at 14:00 , check-out - at 12:00. Guests arriving in advance can relax in the cozy lobby and lobby bar. Early check-in and late check-out options are available, but the hotel may charge additional fees in this case.

Guest Ratings:

Travelers most like food - score 7.1 points. purity is also ranked high - 6.9 points of 10.
Special offer:
In May Surabaya Suites provides an opportunity to book a room with a discount for the period of stay during spring 2024. The special offer is valid only for stays of 3 days or more and does not cover official holidays.

  • Best Price Guaranteed
  • No booking fee
  • Instant confirmation
  • Free internet (Wi-Fi)
  • Good location

Services

Are common
Room Service, Restaurant, Bar / Lounge, Air Conditioned, Connecting Rooms, Coffee / Tea Maker, Coffee Shop/Cafeteria
Entertainment and recreation
Fitness Room/Gym, Swimming pool, Massage / Beauty Centre, Sauna, Salon, Jacuzzi, Massage, Spa & Wellness Centre, Body Treatments, Facial Treatments, Child Pool, Pool Outdoor
Services
Business Center, Concierge, Tour Desk, Elevator / Lift, 24-Hour Reception, Dry Cleaning, Conference Room(s), Currency Exchange, Multilingual Staff, Safe-Deposit Box, Porters, Meeting Rooms, Laundry service, Shops, Ticket Service, Luggage Storage, Designated Smoking Area, Shops in Hotel, Souvenirs/Gift Shop, Express Check-In/Check-Out, Self Laundry
the Internet
Free Wi-Fi
Parking
Guarded parking
Check-in
From 1:00 PM
Departure
Before 12:00 PM
To show on the map

Reviews of tourists

Surabaya Suites

7.1
Good
348 reviews
Overall rating
  • Purity
    6.9
  • Food
    7.1
  • Equipment
    7.1
  • Location
    7.4
  • Rooms
    7.2
  • Service
    7.3
Who's stopping here?
  • Solitary tourists
  • Couples
  • Families
  • Business travelers
  • Groups

Responses to frequently asked queries regarding the Surabaya Suites hotel

Is there parking for customers?

Yes, the Surabaya Suites Hotel has its own secure car park. It is advisable to reserve for the car park in advance. When reserving, please indicate in the note that you need a parking space.

How do I get a discount on accommodation?

In 2024 we periodically conduct joint promotions with the hotel. Fill in the required dates in the search form to find out about the availability of special offers and discounts in Surabaya Suites.

Do I need to leave a deposit upon check-in?

Upon check-in, you will need to provide your credit card details. If you only have a debit card, the administrator can block a small amount on it, which will be automatically unblocked upon checkout.

Is breakfast included in the price?

Breakfast is optional. However, when booking Surabaya Suites through our website, you can choose a rate with breakfast already included at a discounted rate.

What room categories does this hotel have?

The Surabaya Suites hotel offers the following accommodation options: Comfort - a standard room, De luxe - a room with an improved interior. Suite is a superior room. Junior Suite - a suite with improved layout. Senior Suite - a suite that includes a bedroom and a living room.

What is the difference between a De Luxe room and a Suite?

The main differences between these two types of rooms are the size of the room, decoration and layout. When choosing accommodation options in Surabaya Suites, you can check photos and detailed descriptions of all room categories.

Is it possible to choose a floor when booking?

The Surabaya Suites hotel does not guarantee room availability on a specific floor. However, you can indicate your preferences in the comments when booking and the administrator will try to take into account your preferences.

Cancellation policy

You can cancel your booking at Surabaya Suites without penalties 24 hours before check-in if you made a reservation at standard rates. If you booked a room with a big discount or in high season, penalties may apply. Be sure to review the cancellation policy before paying by clicking the "Cancellation Policy" button.

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