What is a non-refundable rate?
A non-refundable rate is a rate in which a room is booked at the lowest price, but a prepayment is required, which is not refundable in case of cancellation.
Why is the price per room on your website lower than on the official website of the hotel?
Hotelhunter is a hotel aggregator. We find and compare prices in all booking systems at once, including with the official price on the hotel's website. And first we show you the most attractive discount offer. Through our system you can save up to 70% on hotel bookings in Lille.
Most common hotel room categories
Single (SGL) - single room or single accommodation in a double room.
Double (DBL) - double room with one double bed.
Twin (TWN) - double room with two separate beds.
Triple (TRPL) - a room with three fixed beds (3 single beds or 1 double + 1 single bed).
DBL + EXB - a double room with one double bed and a third extra bed.
Duplex is a two-story room.
De luxe is a room with enhanced comfort.
Suite is a two-room suite of superior comfort.
Junior Suite - a superior room.
Senior Suite - a 2-room (bedroom + living room) superior suite.
Executive Suite - a suite with two bedrooms.
King Suite - 2 bedrooms, living room and meeting room.
In most cases, you can cancel your booking for free up to 24 hours before check-in time. In addition, there are special offers that allow you to cancel your booking one hour before the check-in time.
Cancellation charges may apply if rooms are booked at a deep discount. Sometimes you can meet completely non-refundable rates.
During the high season in Lille, rooms are being sold out faster and hotels typically tighten up booking conditions to reduce cancellations. For this reason, we advise you to read the cancellation policy carefully before proceeding with your booking during the high season. All the information you need is in the "Cancellation Policy" section.
What is included in the accommodation cost?
The room rate includes accommodation and services listed in the room category. When booking online, you can view the list by clicking on the name of the room. The Conditions column indicates whether breakfast rates, taxes and fees set by the government or the municipality in Lille are included. By the way, this information will be indicated in your confirmation email (voucher).
What documents do I need to present upon check-in?
Arriving at the hotel, the guest must show the administrator a passport, a document confirming the booking and a bank card.
How do I book a room with Hotelhunter?
In the window that opens, fill in the search parameters: country, city, dates and other wishes. The Hotelhunter service will give you relevant offers with an indication of the cost, from which you will choose what suits you.
Hotelhunter will redirect you to the booking site that gives the offer you are interested in Lille: Booking, Agoda, Expedia, etc. To complete your booking follow the further instructions on the website.
Is it possible to book several rooms using my name?
The client will be able to book only one room for one name. If there is a need to book several rooms, then the application indicates the names of those people who will live there.
What is the difference between a luxe and a suite?
The luxe is more expensive, as it has a larger area and a more convenient layout, but each hotel may have additional nuances.
Is it possible to choose a floor by yourself?
No, the booking systems do not have an option to select the floor in the hotel. The floor can be indicated in the wishes or notes to the request or by contacting the hotel directly and specifying the possibility of obtaining a room on the desired floor. If you are traveling out of season, when the demand for rooms is moderate, hotels meet the wishes of customers.
Do I need to leave a deposit if the room has already been paid for?
The requirement to leave a deposit is rare. If the guest plans to live in the apartment, then he may be required to provide a security deposit.
Many hotels in Lille have another practice - the administration "freezes" a certain amount on the guest's credit card, which is returned after the check-out. This is necessary to compensate in the event that the client damaged the furniture or tried to move out without paying for additional services (SPA procedures, dinner at a restaurant, etc.)
Early check-in or late check-out.
If the hotel has low occupancy, "late checkout" is possible. At some hotels in Lille, it is free until 14:00. Sometimes for an additional payment of 20-50% of the daily rate. The size of the amount and the possibility of providing a late checkout should be clarified in advance with the administrator.
Early check-in is also possible under similar conditions.
Is the accommodation cost indicated for the whole room or for 1 person?
On our site, the accommodation cost in Lille is indicated for the room as a whole, taking into account the number of people that you specified during the search. Also, please note that the search results do not include additional services - for example, such as accommodation with a pet, provision of an extra bed, SPA procedures, etc.
Prices are determined by seasonal demand. But many hotels in Lille offer booking discounts in May 2024. To find out about current special offers - use the search on our website, hotels with a discount will be indicated with a special mark in the results.