Is it possible to book several rooms using my name?
Only one room can be booked per name. If you need to make a reservation for several rooms, then in this case you will need to indicate in the application the full names of those people who will live there.
How to save on hotel accommodation?
Room rates vary by season, but often some hotels in Venice offer booking discounts in May 2024. To get acquainted with special offers, use the search on our website, hotels offering a discount will have a special mark in the results.
Is it possible to choose a floor by yourself?
No, the booking systems do not have an option to select the floor in the hotel. The floor can be indicated in the wishes or notes to the request or by contacting the hotel directly and specifying the possibility of obtaining a room on the desired floor. If you are traveling out of season, when the demand for rooms is moderate, hotels meet the wishes of customers.
How do I book a hotel with Hotelhunter?
First of all, you need to indicate the city in which you want to book the hotel, as well as the check-in and check-out dates, the number of guests. The service will display current offers with a price indication. From the list of hotels that appears, you will need to choose the appropriate option. After selecting it, the system will redirect you to the booking site with the best price in Venice. There you will need to select the type of room and fill in all the details to make a reservation. Typically, customers are redirected to the following portals: Hotels, Agoda, Booking, Expedia, etc.
Booking cancellation policy
We always try to find the right conditions for our clients. In almost all cases, you can cancel your booking for free one day before check-in time. In addition, there are additional offers that allow you to cancel your booking one hour before the check-in time.
There are situations when customers book rooms for the dates they need with a big discount. In this case, cancellation may be charged and you will have to pay a fine
When the high season in Venice starts, the rooms are being "bought up" faster. Hotels tend to tighten conditions to minimize cancellation rates. We recommend that you review the cancellation policy before booking your accommodation during high-demand periods. All information is presented in the section "Cancellation Policy".
What is included in the accommodation cost?
The price for the room includes all the services that are listed on the booking site. To read them, you need to click on the room name. Breakfast and basic taxes are often included. All this is visible when you click on the "Conditions" button. The information will be duplicated upon confirmation of the booking and will come to you by email.
Also, in some cities there is an additional tourist tax, which is, on average, 0.5-1.5 euros per person for each day of stay.
What is the difference between a Deluxe room and a Junior Suite?
The size of the room is the main difference, the suite will be larger. The layout and decoration will also be different for the luxe and for the suite. On our website you can find a detailed description and photos of all categories of rooms when choosing an accommodation option.
What documents are required upon check-in?
Upon arrival at the hotel, all guests must present their passport to the administrator. In some cases, a credit card may be required.
Do I need to leave a deposit if the room has already been paid for?
The deposit in the hotels in Venice is rarely charged. This is the prerogative of the apartments, where, upon check-in, the amount is frozen on the guest's bank card in case of compensation for damaged property or if 100% payment has not been made for the room.
A non-refundable rate is a rate that is booked at a low cost and prepaid. In case of refusal to check in, the prepayment is not refundable.
Can I check in (check out) from the hotel earlier / later than the set time?
Late check-out and early check-in are possible when the hotel is not 100% full. Sometimes they can be provided free of charge, but in most cases there will be an additional fee. The conditions and the possibility of providing an early check-in or a late check-out should be found out in advance from the hotel administrator.
Why is the price per room on your website lower than on the official website of the hotel?
Hotelhunter is a hotel aggregator. We find and compare prices in all booking systems at once, including with the official price on the hotel's website. And first we show you the most attractive discount offer. Through our system you can save up to 70% on hotel bookings in Venice.
Is the accommodation cost indicated for the whole room or for 1 person?
The accommodation cost is indicated for the room as a whole, taking into account the number of people that was indicated during the search. For example, if during the search 3 people were indicated, then its results will display the cost of the whole triple room, if 1 person was indicated, then in the results you will see the price of a single room. Please note that search results do not include additional services (SPA treatments, extra bed, pet, etc.). To order any additional service, it is better to personally contact the hotel and clarify its availability and cost.
Most common hotel room categories
The most common room categories are:
Single (SGL) - a single room or accommodation for one person in a double room.
Double (DBL) - a double room with one bed (double).
Twin (TWN) - a double room with two beds (2 single beds).
Triple (TRPL) - a triple room (3 single beds or 1 double bed and 1 single).
DBL + EXB (Extra bed) - triple accommodation (1 double or 2 single beds plus one extra single bed).
Duplex is a two-level room.
De luxe - a superior room. Differs from standard rooms in large size, improved furnishings, view from the window.
Junior Suite - a one-room suite with a fenced-off sleeping place of superior comfort. It differs from De luxe in larger area and more luxurious furnishings.
Suite - a two-room superior room.
Senior Suite - a two-room or three-room suite (living room + 1 or 2 bedrooms) superior room (superior suite). It may differ from the Suite in larger area, additional services and equipment
Executive Suite - a suite with two or more bedrooms. May differ from Senior Suite in larger area, additional services and equipment.
King Suite - 2 bedrooms, a living room, a meeting room or a work room.