What is included in the booking price?
The accommodation price includes all services listed on the booking website. You need to click on the name of the room to view their list. In many hotels breakfast, basic taxes, additional tourist taxes are included in the price. All this can be seen by clicking on the "Terms" button, and this information is also duplicated in the booking confirmation, which is sent to your e-mail after placing an order.
How do I book a room with Hotelhunter?
First of all, you need to indicate the city in which you want to book the hotel, as well as the check-in and check-out dates, the number of guests. The service will display current offers with a price indication. From the list of hotels that appears, you will need to choose the appropriate option. After selecting it, the system will redirect you to the booking site with the best price in Madeira. There you will need to select the type of room and fill in all the details to make a reservation. Typically, customers are redirected to the following portals: Hotels, Agoda, Booking, Expedia, etc.
Can I check in (check out) from the hotel earlier / later than the set time?
Late check-out and early check-in are possible when the hotel is not 100% full. Sometimes they can be provided free of charge, but in most cases there will be an additional fee. The conditions and the possibility of providing an early check-in or a late check-out should be found out in advance from the hotel administrator.
Is it possible to choose a floor by yourself?
Many hotels do not give guests a choice of floor. You can indicate your preferences in the booking request, the hotel manager will try to accommodate your preferences. Also, in some hotels in Madeira it is possible to choose superior rooms located on certain floors - for example: from the 25th to the 30th.
Can I book 2 rooms at once?
No, only 1 room can be booked for 1 person. When ordering several rooms, you must specify the data of those people who will live there.
Booking cancellation policy
Free cancellation is possible in many cases, except for non-refundable bookings. You will be able to cancel your booking in Madeira without penalty up to 24 hours before check-in. There are options with the possibility of free cancellation on the day of check-in 1 hour before the check-in time.
Cancellation penalties are common if you booked a room at a big discount or during high season. To avoid problems when booking, please read the cancellation policy by clicking the "Cancellation Policy" button.
How to save money on a hotel?
Prices are determined by seasonal demand. But many hotels in Madeira offer booking discounts in May 2024. To find out about current special offers - use the search on our website, hotels with a discount will be indicated with a special mark in the results.
What is the difference between a Deluxe room and a Junior Suite?
The luxe is more expensive, as it has a larger area and a more convenient layout, but each hotel may have additional nuances.
Do I need to leave a deposit with an already paid room?
The deposit in the hotels in Madeira is rarely charged. This is the prerogative of the apartments, where, upon check-in, the amount is frozen on the guest's bank card in case of compensation for damaged property or if 100% payment has not been made for the room.
What documents are required upon check-in?
Arriving at the hotel, the guest must show the administrator a passport, a document confirming the booking and a bank card.
Why is the price per room lower when booking on your website than on the official website of the hotel?
On the official websites of hotels, the base price is most often offered, while in hotel booking systems (Hotels, Agoda, Booking, Expedia, etc.) there are almost always special offers and discounts. And since Hotelhunter finds and compares prices in all hotel booking systems at once, taking into account promotional and discount offers, prices here may be lower than on the official websites of hotels.
A non-refundable rate is a rate in which a room is booked at the lowest price, but a prepayment is required, which is not refundable in case of cancellation.
Most common hotel room categories
Single (SGL) - single room or single accommodation in a double room.
Double (DBL) - double room with one double bed.
Twin (TWN) - double room with two separate beds.
Triple (TRPL) - a room with three fixed beds (3 single beds or 1 double + 1 single bed).
DBL + EXB - a double room with one double bed and a third extra bed.
Duplex is a two-story room.
De luxe is a room with enhanced comfort.
Suite is a two-room suite of superior comfort.
Junior Suite - a superior room.
Senior Suite - a 2-room (bedroom + living room) superior suite.
Executive Suite - a suite with two bedrooms.
King Suite - 2 bedrooms, living room and meeting room.
Is the price per room or per person on your website?
On our site, the accommodation cost in Madeira is indicated for the room as a whole, taking into account the number of people that you specified during the search. Also, please note that the search results do not include additional services - for example, such as accommodation with a pet, provision of an extra bed, SPA procedures, etc.