Do I need to leave a deposit if the room has already been paid for?
The deposit in the hotels in Sochi is rarely charged. This is the prerogative of the apartments, where, upon check-in, the amount is frozen on the guest's bank card in case of compensation for damaged property or if 100% payment has not been made for the room.
What is included in the accommodation cost?
The accommodation price includes all services listed on the booking website. You need to click on the name of the room to view their list. In many hotels breakfast, basic taxes, additional tourist taxes are included in the price. All this can be seen by clicking on the "Terms" button, and this information is also duplicated in the booking confirmation, which is sent to your e-mail after placing an order.
Prices are determined by seasonal demand. But many hotels in Sochi offer booking discounts in May 2024. To find out about current special offers - use the search on our website, hotels with a discount will be indicated with a special mark in the results.
Is it possible to book several rooms using my name?
The client will be able to book only one room for one name. If there is a need to book several rooms, then the application indicates the names of those people who will live there.
Booking cancellation policy
In most cases, you can cancel your booking for free up to 24 hours before check-in time. In addition, there are special offers that allow you to cancel your booking one hour before the check-in time.
Cancellation charges may apply if rooms are booked at a deep discount. Sometimes you can meet completely non-refundable rates.
During the high season in Sochi, rooms are being sold out faster and hotels typically tighten up booking conditions to reduce cancellations. For this reason, we advise you to read the cancellation policy carefully before proceeding with your booking during the high season. All the information you need is in the "Cancellation Policy" section.
What is the difference between a luxe and a suite?
The size of the room is the main difference, the suite will be larger. The layout and decoration will also be different for the luxe and for the suite. On our website you can find a detailed description and photos of all categories of rooms when choosing an accommodation option.
Early check-in or late check-out.
This is possible if the hotel is not 100% full. Conditions should be checked with the hotel itself. This service is often paid.
What are the types of accommodation and what do they stand for?
Accommodation types are as follows:
Single - a single room, or accommodation for one person in a double room.
Double - a double room that offers one double bed.
Twin - a double room, but with two single beds.
Triple - a triple room in which there are either three single beds or one double one combined with one single. Unlike the DBL + EXB accommodation, there's a stationary third sleeping accommodation
Duplex is a room with two floors.
De luxe is a room with luxurious furnishings and interior.
Suite - a room with two high comfort rooms.
Junior Suite - a semi-luxe with improved layout.
Senior Suite - a suite that includes a bedroom and a living room.
Executive Suite - a room with two bedrooms.
Is the price indicated for one person or for the whole room?
On our website, prices for hotels in Sochi are indicated for the whole room. The cost for a double room means the accommodation cost for two people, the price for a single room means the accommodation cost for one person. If you intend to request an extra bed in the room - for example, when traveling with a child - you need to check the availability and cost of an extra baby bed. In order to avoid misunderstandings, it is better to clarify the information by contacting the hotel.
What documents do you need to have with you upon check-in?
Upon arrival at the hotel, all guests must present their passport to the administrator. In some cases, a credit card may be required.
How to book a hotel in Sochi with Hotelhunter?
In the window that opens, fill in the search parameters: country, city, dates and other wishes. The Hotelhunter service will give you relevant offers with an indication of the cost, from which you will choose what suits you.
Hotelhunter will redirect you to the booking site that gives the offer you are interested in Sochi: Booking, Agoda, Expedia, etc. To complete your booking follow the further instructions on the website.
Is it possible to choose a floor?
No, the booking systems do not have an option to select the floor in the hotel. The floor can be indicated in the wishes or notes to the request or by contacting the hotel directly and specifying the possibility of obtaining a room on the desired floor. If you are traveling out of season, when the demand for rooms is moderate, hotels meet the wishes of customers.
Why is your room rate lower than on the official website of the hotel?
The search takes into account promotional and discount offers and displays the final amount, while the official sites offer the base price. Therefore, in search and booking systems, the price may be lower than on the official website of the hotel.
A non-refundable rate is a rate in which a room is booked at the lowest price, but a prepayment is required, which is not refundable in case of cancellation.