How do I book a room with Hotelhunter?
First of all, the user needs to indicate the city of residence and choose convenient dates for visiting. The site will display the current options. A list of hotels will appear on the screen, next to which the cost of booking for each hotel will be indicated. When you select the appropriate option, the system will redirect you to the booking site with the best price in Alicante. Further work will take place on it. Typically, customers are redirected to the following portals: Booking, Expedia, Hotels, etc.
Is it possible to book several rooms using my name?
The client will be able to book only one room for one name. If there is a need to book several rooms, then the application indicates the names of those people who will live there.
What is a non-refundable rate?
A cheap, non-refundable rate is often offered when booking. It can be used by making a 100% prepayment, but it cannot be canceled and the money is not refunded if you change your mind or have to cancel the trip, for example, due to restrictions imposed due to the epidemic in Alicante.
Is the price indicated for one person or for the whole room?
On our website, prices for hotels in Alicante are indicated for the whole room. The cost for a double room means the accommodation cost for two people, the price for a single room means the accommodation cost for one person. If you intend to request an extra bed in the room - for example, when traveling with a child - you need to check the availability and cost of an extra baby bed. In order to avoid misunderstandings, it is better to clarify the information by contacting the hotel.
Can I check in (check out) from the hotel earlier / later than the set time?
Late check-out and early check-in are possible when the hotel is not 100% full. Sometimes they can be provided free of charge, but in most cases there will be an additional fee. The conditions and the possibility of providing an early check-in or a late check-out should be found out in advance from the hotel administrator.
Why is your room rate lower than on the official website of the hotel?
The search takes into account promotional and discount offers and displays the final amount, while the official sites offer the base price. Therefore, in search and booking systems, the price may be lower than on the official website of the hotel.
Is it possible to choose a floor?
In most cases, the guest cannot independently choose the floor, but at the same time he can indicate his wishes in the booking request or say them by contacting the hotel directly (by phone or e-mail). In cases where the demand for room stock is low, hotels can take into account the wishes of customers.
What is the difference between a Luxe room and a Suite?
The main differences between these two types of rooms are the size of the room, decoration and layout. When choosing accommodation options on our website, you can see the photos and detailed descriptions of all room categories.
What documents are required upon check-in?
Arriving at the hotel, the guest must show the administrator a passport, a document confirming the booking and a bank card.
Most common hotel room categories
Accommodation types are as follows:
Single - a single room, or accommodation for one person in a double room.
Double - a double room that offers one double bed.
Twin - a double room, but with two single beds.
Triple - a triple room in which there are either three single beds or one double one combined with one single. Unlike the DBL + EXB accommodation, there's a stationary third sleeping accommodation
Duplex is a room with two floors.
De luxe is a room with luxurious furnishings and interior.
Suite - a room with two high comfort rooms.
Junior Suite - a semi-luxe with improved layout.
Senior Suite - a suite that includes a bedroom and a living room.
Executive Suite - a room with two bedrooms.
Do I need to leave a deposit if the room has already been paid for?
The requirement to leave a deposit is rare. If the guest plans to live in the apartment, then he may be required to provide a security deposit.
Many hotels in Alicante have another practice - the administration "freezes" a certain amount on the guest's credit card, which is returned after the check-out. This is necessary to compensate in the event that the client damaged the furniture or tried to move out without paying for additional services (SPA procedures, dinner at a restaurant, etc.)
How to save money on a hotel?
Prices are determined by seasonal demand. But many hotels in Alicante offer booking discounts in May 2024. To find out about current special offers - use the search on our website, hotels with a discount will be indicated with a special mark in the results.
What is included in the accommodation cost?
The room rate includes accommodation and services listed in the room category. When booking online, you can view the list by clicking on the name of the room. The Conditions column indicates whether breakfast rates, taxes and fees set by the government or the municipality in Alicante are included. By the way, this information will be indicated in your confirmation email (voucher).
Free cancellation is possible in many cases, except for non-refundable bookings. You will be able to cancel your booking in Alicante without penalty up to 24 hours before check-in. There are options with the possibility of free cancellation on the day of check-in 1 hour before the check-in time.
Cancellation penalties are common if you booked a room at a big discount or during high season. To avoid problems when booking, please read the cancellation policy by clicking the "Cancellation Policy" button.