Why is your room rate lower than on the official website of the hotel?
On the official websites of hotels, the base price is most often offered, while in hotel booking systems (Hotels, Agoda, Booking, Expedia, etc.) there are almost always special offers and discounts. And since Hotelhunter finds and compares prices in all hotel booking systems at once, taking into account promotional and discount offers, prices here may be lower than on the official websites of hotels.
Can I book 2 rooms at once?
No, only 1 room can be booked for 1 person. When ordering several rooms, you must specify the data of those people who will live there.
What is a non-refundable rate?
A non-refundable rate is a rate that is booked at a low cost and prepaid. In case of refusal to check in, the prepayment is not refundable.
Is it possible to choose a floor by yourself?
No, the booking systems do not have an option to select the floor in the hotel. The floor can be indicated in the wishes or notes to the request or by contacting the hotel directly and specifying the possibility of obtaining a room on the desired floor. If you are traveling out of season, when the demand for rooms is moderate, hotels meet the wishes of customers.
Most common hotel room categories
Accommodation types are as follows:
Single - a single room, or accommodation for one person in a double room.
Double - a double room that offers one double bed.
Twin - a double room, but with two single beds.
Triple - a triple room in which there are either three single beds or one double one combined with one single. Unlike the DBL + EXB accommodation, there's a stationary third sleeping accommodation
Duplex is a room with two floors.
De luxe is a room with luxurious furnishings and interior.
Suite - a room with two high comfort rooms.
Junior Suite - a semi-luxe with improved layout.
Senior Suite - a suite that includes a bedroom and a living room.
Executive Suite - a room with two bedrooms.
What documents are required upon check-in?
Upon arrival at the hotel, all guests must present their passport to the administrator. In some cases, a credit card may be required.
How do I book a hotel with Hotelhunter?
In the window that opens, fill in the search parameters: country, city, dates and other wishes. The Hotelhunter service will give you relevant offers with an indication of the cost, from which you will choose what suits you.
Hotelhunter will redirect you to the booking site that gives the offer you are interested in Maspalomas: Booking, Agoda, Expedia, etc. To complete your booking follow the further instructions on the website.
Do I need to leave a deposit with an already paid room?
The deposit in the hotels in Maspalomas is rarely charged. This is the prerogative of the apartments, where, upon check-in, the amount is frozen on the guest's bank card in case of compensation for damaged property or if 100% payment has not been made for the room.
What is the difference between a luxe and a suite?
The size of the room is the main difference, the suite will be larger. The layout and decoration will also be different for the luxe and for the suite. On our website you can find a detailed description and photos of all categories of rooms when choosing an accommodation option.
What is included in the accommodation cost?
The accommodation price includes all services listed on the booking website. You need to click on the name of the room to view their list. In many hotels breakfast, basic taxes, additional tourist taxes are included in the price. All this can be seen by clicking on the "Terms" button, and this information is also duplicated in the booking confirmation, which is sent to your e-mail after placing an order.
Early check-in or late check-out.
This is possible if the hotel is not 100% full. Conditions should be checked with the hotel itself. This service is often paid.
The cost of rooms in hotels is directly dependent on the seasonal demand. However, many hotels in Maspalomas may offer booking discounts in May 2024. Use the search on our website to see the current discounts and special offers. Discount hotels will be marked with a special sign in the search results.
Free cancellation is possible in many cases, except for non-refundable bookings. You will be able to cancel your booking in Maspalomas without penalty up to 24 hours before check-in. There are options with the possibility of free cancellation on the day of check-in 1 hour before the check-in time.
Cancellation penalties are common if you booked a room at a big discount or during high season. To avoid problems when booking, please read the cancellation policy by clicking the "Cancellation Policy" button.
Is the price indicated for one person or for the whole room?
On our site, the accommodation cost in Maspalomas is indicated for the room as a whole, taking into account the number of people that you specified during the search. Also, please note that the search results do not include additional services - for example, such as accommodation with a pet, provision of an extra bed, SPA procedures, etc.