In most cases, you can cancel your booking for free up to 24 hours before check-in time. In addition, there are special offers that allow you to cancel your booking one hour before the check-in time.
Cancellation charges may apply if rooms are booked at a deep discount. Sometimes you can meet completely non-refundable rates.
During the high season in Salou, rooms are being sold out faster and hotels typically tighten up booking conditions to reduce cancellations. For this reason, we advise you to read the cancellation policy carefully before proceeding with your booking during the high season. All the information you need is in the "Cancellation Policy" section.
Most common hotel room categories
The most common room categories are:
Single (SGL) - a single room or accommodation for one person in a double room.
Double (DBL) - a double room with one bed (double).
Twin (TWN) - a double room with two beds (2 single beds).
Triple (TRPL) - a triple room (3 single beds or 1 double bed and 1 single).
DBL + EXB (Extra bed) - triple accommodation (1 double or 2 single beds plus one extra single bed).
Duplex is a two-level room.
De luxe - a superior room. Differs from standard rooms in large size, improved furnishings, view from the window.
Junior Suite - a one-room suite with a fenced-off sleeping place of superior comfort. It differs from De luxe in larger area and more luxurious furnishings.
Suite - a two-room superior room.
Senior Suite - a two-room or three-room suite (living room + 1 or 2 bedrooms) superior room (superior suite). It may differ from the Suite in larger area, additional services and equipment
Executive Suite - a suite with two or more bedrooms. May differ from Senior Suite in larger area, additional services and equipment.
King Suite - 2 bedrooms, a living room, a meeting room or a work room.
Is it possible to book several rooms using my name?
The client will be able to book only one room for one name. If there is a need to book several rooms, then the application indicates the names of those people who will live there.
Is the price indicated for one person or for the whole room?
On our site, the accommodation cost in Salou is indicated for the room as a whole, taking into account the number of people that you specified during the search. Also, please note that the search results do not include additional services - for example, such as accommodation with a pet, provision of an extra bed, SPA procedures, etc.
Can I check in (check out) from the hotel earlier / later than the set time?
This is possible if the hotel is not 100% full. Conditions should be checked with the hotel itself. This service is often paid.
What is included in the accommodation cost?
The room rate includes accommodation and services listed in the room category. When booking online, you can view the list by clicking on the name of the room. The Conditions column indicates whether breakfast rates, taxes and fees set by the government or the municipality in Salou are included. By the way, this information will be indicated in your confirmation email (voucher).
What is the difference between a Deluxe room and a Junior Suite?
The luxe is more expensive, as it has a larger area and a more convenient layout, but each hotel may have additional nuances.
Is it possible to choose a floor?
Many hotels do not give guests a choice of floor. You can indicate your preferences in the booking request, the hotel manager will try to accommodate your preferences. Also, in some hotels in Salou it is possible to choose superior rooms located on certain floors - for example: from the 25th to the 30th.
How do I book a hotel with Hotelhunter?
First of all, you need to indicate the city in which you want to book the hotel, as well as the check-in and check-out dates, the number of guests. The service will display current offers with a price indication. From the list of hotels that appears, you will need to choose the appropriate option. After selecting it, the system will redirect you to the booking site with the best price in Salou. There you will need to select the type of room and fill in all the details to make a reservation. Typically, customers are redirected to the following portals: Hotels, Agoda, Booking, Expedia, etc.
How to save on hotel accommodation?
Prices are determined by seasonal demand. But many hotels in Salou offer booking discounts in May 2024. To find out about current special offers - use the search on our website, hotels with a discount will be indicated with a special mark in the results.
A cheap, non-refundable rate is often offered when booking. It can be used by making a 100% prepayment, but it cannot be canceled and the money is not refunded if you change your mind or have to cancel the trip, for example, due to restrictions imposed due to the epidemic in Salou.
Why is your room rate lower than on the official website of the hotel?
Hotelhunter is a hotel aggregator. We find and compare prices in all booking systems at once, including with the official price on the hotel's website. And first we show you the most attractive discount offer. Through our system you can save up to 70% on hotel bookings in Salou.
Do I need to leave a deposit upon check-in?
The deposit in the hotels in Salou is rarely charged. This is the prerogative of the apartments, where, upon check-in, the amount is frozen on the guest's bank card in case of compensation for damaged property or if 100% payment has not been made for the room.
What documents are required upon check-in?
It is required to present a passport or other identity document, confirmation of booking or payment for the room. For minors, a birth certificate is required.