A non-refundable rate is a rate that is booked at a low cost and prepaid. In case of refusal to check in, the prepayment is not refundable.
What is the difference between a Luxe room and a Suite?
The luxe is more expensive, as it has a larger area and a more convenient layout, but each hotel may have additional nuances.
Is the price per room or per person on your website?
On our site, the accommodation cost in San Sebastian is indicated for the room as a whole, taking into account the number of people that you specified during the search. Also, please note that the search results do not include additional services - for example, such as accommodation with a pet, provision of an extra bed, SPA procedures, etc.
What documents are required upon check-in?
Upon arrival at the hotel, all guests must present their passport to the administrator. In some cases, a credit card may be required.
Is it possible to book several rooms using my name?
Only one room can be booked per name. If you need to make a reservation for several rooms, then in this case you will need to indicate in the application the full names of those people who will live there.
How do I book a room with Hotelhunter?
First of all, the user needs to indicate the city of residence and choose convenient dates for visiting. The site will display the current options. A list of hotels will appear on the screen, next to which the cost of booking for each hotel will be indicated. When you select the appropriate option, the system will redirect you to the booking site with the best price in San Sebastian. Further work will take place on it. Typically, customers are redirected to the following portals: Booking, Expedia, Hotels, etc.
What is included in the booking price?
The accommodation price includes all services listed on the booking website. You need to click on the name of the room to view their list. In many hotels breakfast, basic taxes, additional tourist taxes are included in the price. All this can be seen by clicking on the "Terms" button, and this information is also duplicated in the booking confirmation, which is sent to your e-mail after placing an order.
Why is the price per room lower when booking on your website than on the official website of the hotel?
The search takes into account promotional and discount offers and displays the final amount, while the official sites offer the base price. Therefore, in search and booking systems, the price may be lower than on the official website of the hotel.
Is it possible to choose a floor?
No, the booking systems do not have an option to select the floor in the hotel. The floor can be indicated in the wishes or notes to the request or by contacting the hotel directly and specifying the possibility of obtaining a room on the desired floor. If you are traveling out of season, when the demand for rooms is moderate, hotels meet the wishes of customers.
Do I need to leave a deposit if the room has already been paid for?
The deposit in the hotels in San Sebastian is rarely charged. This is the prerogative of the apartments, where, upon check-in, the amount is frozen on the guest's bank card in case of compensation for damaged property or if 100% payment has not been made for the room.
In most cases, you can cancel your booking for free up to 24 hours before check-in time. In addition, there are special offers that allow you to cancel your booking one hour before the check-in time.
Cancellation charges may apply if rooms are booked at a deep discount. Sometimes you can meet completely non-refundable rates.
During the high season in San Sebastian, rooms are being sold out faster and hotels typically tighten up booking conditions to reduce cancellations. For this reason, we advise you to read the cancellation policy carefully before proceeding with your booking during the high season. All the information you need is in the "Cancellation Policy" section.
Most common hotel room categories
Single (SGL) - single room or single accommodation in a double room.
Double (DBL) - double room with one double bed.
Twin (TWN) - double room with two separate beds.
Triple (TRPL) - a room with three fixed beds (3 single beds or 1 double + 1 single bed).
DBL + EXB - a double room with one double bed and a third extra bed.
Duplex is a two-story room.
De luxe is a room with enhanced comfort.
Suite is a two-room suite of superior comfort.
Junior Suite - a superior room.
Senior Suite - a 2-room (bedroom + living room) superior suite.
Executive Suite - a suite with two bedrooms.
King Suite - 2 bedrooms, living room and meeting room.
Can I check in (check out) from the hotel earlier / later than the set time?
This is possible if the hotel is not 100% full. Conditions should be checked with the hotel itself. This service is often paid.
How to save on hotel accommodation?
Room rates vary by season, but often some hotels in San Sebastian offer booking discounts in May 2024. To get acquainted with special offers, use the search on our website, hotels offering a discount will have a special mark in the results.